Human Resources and Payroll (HRP) Conversion

HRP is live as of June 16, 2024.

What is HRP?

The Human Resources and Payroll (HRP) project is implementing Workday to improve the HR and Payroll experience for the City of Los Angeles employees. Workday will be replacing the City's legacy systems, PaySR, and time entry systems like D-Time (for most departments). The goal of the HRP project is to provide a system that will enhance your experience, streamline and standardize processes, improve the management of the City's complexities, and provide timely and accurate payroll. For more information on this project, please view the HRP project page.

Does this impact DWP employees?

No. This transition does not currently impact DWP employees, as they have a separate payroll system than the rest of the City. DWP is also undergoing a Human Resources and Payroll conversion to Workday and is aiming to go live in 2025.

Will there be any impact to my DCP contributions or loan payments?

Your contributions and any loan payments should continue without any impact. Contributions and loan payments will continue to be made via biweekly payroll deductions. It is important that you monitor your paychecks to ensure that your deductions are correct. The first paycheck that will be paid in Workday is on July 10, 2024. Please monitor your paychecks before and after this period.

For more information on how to change contribtions, visit Change Contributions.

What should I do if my contributions are missing or are incorrect on my paycheck?

Please alert DCP staff of the contribution issue by clicking the "REPORT DCP ISSUE" button above and completing the form.

While you are unable to make contributions outside of payroll deductions, DCP staff can work with you to ensure that your missed contributions are deducted or corrected on subsequent paychecks so that you meet your desired total contributions for the year or assist you with ensuring your amounts for subsequent contributions throughout the year are adjusted.

For more information on how to change your contribution elections, visit Change Contributions.

What should I do if my loan payments are missing or are incorrect on my paycheck?

Please alert DCP staff of the loan payment issue by clicking the "REPORT DCP ISSUE" button above and completing the form.

In order to ensure you are current with your loan payments, you may either:

  1. Mail in a payment with the "LOAN PAYMENT REQUEST FORM", which can be found here. For any questions related to this form or how to send in a payment, please call the Service Center at 844-523-2457 (available Monday through Friday, 6:00 a.m. to 5:00 p.m. PT, except on New York Stock Exchange holidays).
  2. Set up a payroll deduction with DCP staff, who will work with you to establish an agreed-upon "payment plan" to have any missed loan payments deducted from any future paychecks (must be in increments of your loan payment amount).

For issues regarding a leave of absence and any missed payments, please contact a Local Retirement Counselor. If you begin or return from a leave of absence, you must notify the DCP by completing the "LEAVE OF ABSENCE LOAN PAYMENT CHANGE REQUEST" form, which can be found here, to be submitted before and after your leave. It is your responsibility to ensure you are not behind on any missed loan payments; the DCP does not automatically place a suspension on your loan payments based on your leave status.

Who can I talk to about my Special Catch-Up enrollment or Accrued Leave Deferral request?

If you have general questions or need more information about these features, please make an appointment with a Local Retirement Counselor

If a deduction was not correctly taken from your paycheck in Workday, please alert DCP staff of the issue by clicking the "REPORT DCP ISSUE" lbutton above and completing the form. A DCP staff member will reach out to you within 1-2 business days (a message will be sent to you from LA457@lacity.org.


For other issues regarding your paycheck, pay rate, HR related transactions, or other non-DCP issues: