Human Resources and Payroll (HRP) Conversion

What is HRP?

The Human Resources and Payroll (HRP) project is implementing Workday to improve the HR and Payroll experience for the City of Los Angeles employees. Workday will be replacing the City's legacy systems, PaySR, and time entry systems like D-Time (for most departments). The goal of the HRP project is to provide a system that will enhance your experience, streamline and standardize processes, improve the management of the City's complexities, and provide timely and accurate payroll. For more information on this project, please view the HRP project page.

Will there be any impact to my DCP contributions or loan payments?

Your contributions and any loan payments should continue without any impact. Contributions and loan payments will continue to be made via biweekly payroll deductions. It is important that you monitor your paychecks to ensure that your deductions are correct. The first paycheck that will be paid in Workday is on July 10, 2024. Please monitor your paychecks before and after this period.

For more information on how to change contribtions, visit Change Contributions.

What should I do if my contributions are missing or are incorrect on my paycheck?

Please alert DCP staff of the contribution issue. While contributions cannot be made outside of payroll deductions, DCP staff can work with you to ensure that your missed contributions are made up on subsequent paychecks so that you meet your desired total contributions for the year or otherwise adjusted.

For more information on how to change contribtions, visit Change Contributions.

What should I do if my loan payments are missing or are incorrect on my paycheck?

Please alert DCP staff of the loan payment issue. DCP staff can work with you to ensure any missed payments are made up on subsequent paychecks.

Separately, in order to ensure you are current with your loan payments, you may either:

1. Call the Service Center at 844-523-2457 (available Monday through Friday, 6:00 a.m. to 5:00 p.m., PT, except on New York Stock Exchange holidays). A Voya Customer Service Associate can provide you with instructions on how to send in any missed payments.
2. Contact DCP staff at LA457@lacity.org to request to establish an agreed-upon "payment plan" to have any missed loan payments deducted from your paycheck (must be in increments of your loan payment amount).

For issues regarding a leave of absence, please contact a Local Retirement Counselor. If you go on leave or absence or return from a leave of absence, you must notify the DCP by completing the LOA form, which can be found here. It is your responsibility to ensure you are not behind on any missed payments; the DCP does not automatically place your loan payments on leave status.